Currency Online Group Waterloo Location has relocated as of 30th September 2024 - Please place your order and follow the instructions for collection.
Currency Online Group Waterloo Location has relocated as of 30th September 2024 - Please place your order and follow the instructions for collection.
In this case study we look at another scenario dealing with the need for our International Payment service.
As mentioned in our previous article Currency Online Group charges no fees on transactions and is fully FCA regulated, making the service as safe as using your bank’s facility. The other big advantage of going with COG is the potential to save £s as you benefit from better exchange rates all while receiving a 5-star service.
CASE
STUDY 2 – FAMILY EMIGRATING TO CANADA
£475,000 (GBP – CAD)
The family
in question had made the life-changing decision to emigrate to Canada.
They discovered
Currency Online Group after using a comparison
site. The family initially approached another foreign exchange company but
figured it best to gain more than quote on the market and got in touch to see
what we could do.
After
an initial conversation with our Director of International Payments (Kaya
Niedenthal), it soon became apparent that COG could better the rival quote.
They acted on this and with guidance from Kaya the client opened an account
immediately.
As
the move was due to take place in the not too distant future it was decided
that a ‘spot rate’ would best suit the transaction.
(‘SPOT
RATE’ is a contracted price for a transaction that is happening immediately or
within a couple of days)
The
spot rate resulted in the couple making a saving of £19,000.
A huge saving as
I’m sure you will agree.
As Currency Online Group charge NO FEES on making this transaction this was the total saving passed on to the client.
Once
the International Payment was completed, we received this lovely feedback from
the customer:
Hi Kaya,
Can I just thank you for such an excellent
service. You've gone above and beyond and I'm really impressed with Currency
Online Group! I'll certainly be recommending you to a few of my colleagues for
International Payments.
Thank you once again for all your help
Best wishes
Sundeep
Yet another satisfied client! Customer service is imperative to Currency Online Group and goes side by side with the company achieving it’s underlying philosophy of reducing costs and being able to pass this on directly to the client.
If
you would like to find out more how we can help either yourself or your
business save money and time on your International Payments please get in touch
via:
0208 050 1546
© Currency Online Group
As we live through these unprecedented times, now has never been a more important period to take care of your finances and make sure they go as far as they can.
Here
we want to look at some real-life cases where Currency
Online Group
has assisted clients in achieving just that.
Many
clients, both personal and business will often assume the safest and quickest
way to transfer money overseas is by utilising their bank’s facility.
People
maybe surprised to find there are other companies out there that are fully FCA
regulated (as with banks) and can offer better rates accompanied by lower, or
in Currency Online Group’s case, no fees to make the
transaction.
The result for the customer - BIGGER SAVING.
CASE
STUDY 1 – COUPLE PURCHASING A RETIREMENT PROPERTY IN LANZAROTE
£241,000 (GBP – EUR)
The couple
in question were looking to buy a retirement property in Lanzarote for the
above purchase price.
They
approached Currency Online Group after using the company’s foreign currency
cash home delivery service. On visiting the website, they learned that we
specialise not only in currency but also International Payments.
After
an initial conversation with our Director of International Payments (Kaya
Niedenthal), the clients were impressed by the all-round service we could offer
as well as the saving that could potentially be made. They acted on this and
with guidance from Kaya the client opened an account in advance of making their
property purchase.
As
the purchase was due to take place imminently it was decided that a ‘spot rate’
would best suit the transaction.
(‘SPOT
RATE’ is a contracted price for a transaction that is happening immediately or
within a couple of days)
The
spot rate resulted in the couple making a saving of - £9,640
compared to
using their bank.
As Currency Online Group charge NO FEES on making this transaction this was the total saving passed on to the client.
Once
the International Payment was completed, we received this lovely feedback from
the customer:
Dear Kaya,
We just want to let you know the funds were
transferred into our Spanish bank account this morning, just as you said they
would be!
We write to thank you most sincerely for your
time and patience as well as your sterling, efficient and professionalism in assisting
us transfer money abroad - you made each step of the process so much easier.
Because of our experiences with you, we have since recommended Currency Online Group to many of our friends and neighbours and look forward to
using the firm in the future.
With our thanks and best wishes to you,
Maurice and Susan
Customer service is key to us as well as us achieving our underlying philosophy of reducing costs and passing this directly on to the client.
If you would like to find out more how we can help either yourself or your business save money and time on your International Payments please get in touch via:
0208 050 1546
© Currency Online Group